Infectious Disease Disinfection
All surfaces receive full coverage with EPA-registered products for infectious disease disinfection.
See infectious disease disinfectionGet high-touch surfaces cleaned and disinfected in a home, office, rental or shared space in Elizabeth Street after illness or possible exposure. EPA-registered products are used according to their labels.
Targeted cleaning for affected rooms and commonly touched surfaces after suspected exposure or illness is known as COVID-19 and virus disinfection. Soil is removed before an EPA-registered disinfectant is applied and left for all of the contact time stated on its label.
The service can cover a home, office, school, restaurant, rental, care setting or other shared space. Cleanup technicians identify touch points such as door knobs, counters, light switches, desks, restroom fixtures and shared equipment. They also consider nearby surfaces that people may touch while moving through the property.
Other names for this work include infectious disease cleanup, coronavirus cleaning, biohazard remediation, COVID-19 decontamination and biohazard decontamination. Unlike regular janitorial work, cleanup crews use protective equipment, a written scope and directions for each product so the steps are verifiable. This remediation does not take the place of ventilation, fresh air, washing your hands or remaining home while sick.

Check which surfaces, special materials and rooms the cleaning service includes before work starts. Use a clear scope to compare the tasks listed.
Records identify the disinfectant and its label contact time, helping you understand what the property received so you can move forward on plans for reopening.
Instead of treating every situation alike, the scope can be adapted to a rental, restaurant, office, home or other shared setting.
When discretion matters for you or loved ones, technicians can come in unmarked vehicles while using protective gear and respecting personal property.
COVID-19 disinfection can help when a room-by-room, documented cleaning plan is needed because of an illness, possible exposure or frequent use by many occupants. Situations commonly include:
Service counters, dining spaces, suitable back-of-house materials and restrooms can be covered without improper treatment of food or food-contact items.
Desks, meeting rooms, break areas, restrooms and shared devices can be treated before normal use resumes.
Property owners may schedule an apartment, hotel or short-term rental cleanup after reported illness or before its next approved use.
A time-sensitive emergency response can focus on the affected area while an owner or manager controls access to surrounding areas. Law enforcement usually stays uninvolved except when a different incident makes involvement necessary.
Limit access to the property area first, then gather clear facts about the rooms affected. Before the cleanup team enters, follow these steps:
Call (888) 351-0904Published guides do not list a separate COVID-19 price. Comparable published infectious disease disinfection guides range from $1,000 to $10,000. The actual scope depends on the space, the type of germ, the number of rooms and surfaces, air-system work and whether testing is requested.
These national ranges are taken from published cost guides, rather than a property visit. After an on-site assessment, the price for your property is determined and shared with you before cleanup begins.
Ask about cost: (888) 351-0904Coverage varies by policy and the reason for the work. Do not assume that homeowners, renters or business insurance will pay for preventive coronavirus cleaning. Ask the insurance company before work begins when time allows.
Save your invoice, photos, product list and cleaning scope. Keeping these records supports insurance assistance by showing insurance companies what cleanup you requested and what was completed.
Routine disinfection may be treated as maintenance rather than a covered loss. Check how your policy applies to a documented illness compared with another event.
A business owner should ask the insurance company about communicable disease terms, exclusions, deductibles and required records before relying on coverage.
The responsible party may depend on lease terms, local requirements and where the affected area falls within the rental or shared property.
Coronavirus biohazard decontamination follows a controlled sequence. The cleanup involves assessment, cleaning, disinfection and a final check. The product label guides every step of the entire process and how each surface is treated.
Technicians check the rooms, occupancy history, sensitive materials and high-touch points with you before work starts.
When needed, technicians mark or close the cleaning zone and select protective equipment such as gloves and eye protection to suit the environment and products.
Dust and visible soil are removed first because dirt can keep disinfectant from reaching the surface evenly.
Compatible surfaces receive an EPA-registered disinfectant at the concentration and coverage directed by the label.
Following treatment, the surface remains wet for its labeled contact time rather than receiving a quick spray and wipe.
Shared electronic devices, soft items and unfinished wood get material-suitable care, not saturation with a general-purpose spray.
Technicians verify the checklist one room at a time and focus particularly on fixtures, shared equipment, switches and door pulls.
You receive the completed scope and product information, plus instructions about drying, ventilation and when the treated area can be used.
Call any hour. You speak with a COVID-19 and virus disinfection specialist who outlines the process and schedules a start time with you.
The chief disinfection risks are exposure to illness, misuse of chemicals and surfaces that do not receive complete coverage. A thoughtful plan can reduce needless contact and serious health risks. It cannot claim that every path of transmission is removed through surface cleaning.
Door plates, faucet controls, remote controls and shared tools are easy to miss. Use a checklist organized by room to account for the full affected area.
Disinfectant must stay visibly wet for the duration specified by its label. Drying the product by wiping too early may prevent it from performing as intended.
Entering a recently occupied room can put cleaners near an ill person or contaminated items. During the job, protective gear and access restrictions help prevent contact that is not necessary.
Can you clean it yourself? Routine cleaning may be enough when no one is currently ill and the property has no special exposure concern. For a known illness, delicate surfaces, a sizable shared area or a workplace needing a clear scope, professional cleanup can support label compliance and coverage of important touch points.
Surface treatment, rather than demolition, is the focus of most virus disinfection work. Hard surfaces receive cleaning and disinfection when the material is compatible. Heavily soiled or damaged porous items are evaluated on their own.

Focused work in a home can take several hours. For a commercial space with many rooms or an office of substantial size, the visit may be longer or phased. The schedule reflects furniture amounts, how many rooms are included, whether surfaces are compatible and required product contact times.
| Scene | Typical time on site |
|---|---|
| Focused home area | Often completed during one scheduled visit |
| A small workplace or multiple rooms | May last at least a half day |
| Large or occupied commercial property | Frequently divided into stages based on access |
Neither COVID-19 nor other viruses cause an odor that confirms whether the room is clean. Using fragrance, fog or deodorizer alone is not an alternative to removing soil, treating all frequent touch points and allowing disinfectant to remain for its contact time.
Surface disinfection and plans for odor or air quality are separate matters. After treatment, ventilation may clear fumes from products. Building staff may also examine filtration settings and outdoor air for the property. A different cleanup or restoration service could be needed when sewage backup, mold, water damage or another source is causing odor. Adding disinfectant will not correct that condition.
The full COVID-19 and virus disinfection guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in Fayette County.
Read the full COVID-19 and virus disinfection guide
Local population patterns, housing and site access may affect how containment and cleanup are planned.
Knowing that University of Kentucky Hospital is about 0.5 miles away helps households plan where to seek care before arranging scene cleanup.
Crews coming in from Seven Parks, North Elizabeth Street or South Broadway Park should keep vehicles and equipment staged close to the affected property for privacy.
Because this is a neighborhood within Lexington, cleanup access may depend on local parking, common entrances, or building management rules.
Medical questions belong with a clinician, while surface disinfection follows label directions, including the required wet contact time.
During your call, ask whether cleanup is available in surrounding communities and ZIP codes.
All surfaces receive full coverage with EPA-registered products for infectious disease disinfection.
See infectious disease disinfection
Cleanup in gyms, residences and care settings addresses C. diff, norovirus and MRSA.
See mrsa, c. diff and norovirus cleanup
Commercial and industrial sites receive biohazard cleanup arranged around operating needs and site access.
See commercial and industrial biohazard cleanup
Biohazard cleanup addresses care homes, medical clinics and healthcare settings.
See hospital and healthcare biohazard cleanup
Office and workplace biohazard cleanup after injuries or exposures.
See office and workplace biohazard cleanup
School and daycare biohazard cleanup outside of class hours.
See school and daycare biohazard cleanup
Biohazard cleanup for hotels, Airbnb units and rental properties.
See hotel, airbnb and rental biohazard cleanup
Biohazards are cleaned from carpets and upholstery, or affected materials are removed safely when needed.
See biohazard carpet and upholstery cleaningStart with rooms and touch points used by the ill person. Restrict access by other people, remove visible soil and follow product labeling to disinfect compatible hard surfaces. Launder compatible fabrics using their care directions. For sensitive materials, large common areas or documented room-by-room scopes, a professional visit may be useful.
First clean away visible soil, and afterward apply a surface-compatible, EPA-registered disinfectant for the target virus. Cover the surface fully and keep it wet for the contact time on the label. Wear the protective equipment named on the label, ventilate as directed and never mix cleaning chemicals.
Choose an EPA-registered disinfectant whose label supports use against the target virus or directs use for an emerging viral pathogen. Rely on the label, not on perceived strength or fragrance. The label specifies usable surfaces, dilution, how to apply the product, required protective equipment and the contact time needed for proper performance.
Check whether the wood is sealed and read both the furniture care directions and disinfectant label. A compatible product may be used on sealed wood after spot testing. Avoid saturation because unfinished or delicate wood may swell, become stained or lose its finish. When a surface is not permitted by the label, choose a material-appropriate method.
The virus causing COVID-19 may be inactivated by alcohol when surface type, concentration and wet contact time are suitable. Use either an EPA-registered product on hard surfaces or one the surface maker recommends, always following its label. Never spray alcohol around flames or heat, and remember that wiping quickly may not allow adequate contact time.
The virus that causes COVID-19 is a biological agent, and work around known illness calls for exposure precautions. The exact cleanup category depends on the setting and whether blood, bodily fluids or regulated waste are also present. Blood cleanup and hazardous waste removal are different tasks from routine disinfection of surfaces.
Respectful, discreet COVID-19 and virus disinfection is available 24 hours a day, and crews arrive in unmarked vehicles.